Active Investigation: Inventory Counts At 0

Incident Report for Nabis

Resolved

We have now observed improvements to our Inventory system from issues reflected this morning, so this issue should now be resolved, after a page refresh.
Posted Oct 28, 2022 - 11:20 PDT

Identified

We are still experiencing some inventory issues from select brands, but the team is actively working on a fix. Thank you for your patience.
Posted Oct 28, 2022 - 10:12 PDT

Monitoring

The Nabis team has implemented a fix for the issue whereby customers were reporting that quantities available of items were 0. A fix has been issued. Please refresh your site in order to ensure the fix is applied- thank you!
Posted Oct 28, 2022 - 09:08 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 28, 2022 - 09:08 PDT

Identified

The Nabis team is actively investigating the bug whereby some inventory items are reporting as having 0 units available. Thank you for your patience.
Posted Oct 28, 2022 - 08:52 PDT
This incident affected: Nabis Brand Web Application and Nabis Public API for Brands.